🔐 Privacy Policy – Mariana Infotech
At Mariana Infotech, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information when you interact with us:
🔹 Personal Information
- Name
- Phone Number
- Email Address
- Address / Location details
🔹 Service-Related Information
- Product details (purchased from Mariana IT Bazaar)
- Invoice / Purchase date
- Service request details
- Uploaded documents (invoice, service receipt, images)
🔹 Technical Information
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use your information for the following purposes:
- To provide installation, repair, and maintenance services
- To process and manage service requests
- To communicate service updates and support information
- To improve our website and service quality
- To maintain service records and internal reporting
3. Sharing of Information
We do not sell or rent your personal data to third parties.
However, we may share information:
- With our internal service engineers for completing your service request
- When required by law or legal authorities
- With trusted service partners (only when necessary for service delivery)
4. Data Security
We take appropriate measures to protect your data, including:
- Secure servers and hosting
- Restricted access to sensitive information
- Regular monitoring and system updates
Despite our efforts, no system is 100% secure. We recommend users also take precautions when sharing sensitive information online.
5. Data Retention
We retain your data only as long as necessary for:
- Service support and warranty tracking
- Legal and compliance purposes
- Internal record keeping
6. Cookies and Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings if you prefer.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or update of your information
- Request deletion of your data (subject to legal obligations)
To make any request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
Mariana Infotech reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
📧 Email: support@mariana.org.in
🌐 Website: www.mariana.org.in
📞 Phone: 9038 133 133
🔒 Final Statement
Your privacy is important to us. Mariana Infotech ensures that all your service-related data is handled with transparency, security, and responsibility.